Privacy Policy
Last updated: October 29, 2026
1. Information We Collect
Big Monkey Wraps (“we”, “us”) collects information that you provide directly to us when you:
- Submit a quote request through our website (name, email address, phone number, vehicle make, model, and year)
- Contact us by phone, email, or text message
- Message us through Google Search or Google Maps
We also automatically collect basic technical information such as your IP address, browser type, and pages visited on our website.
2. How We Use Your Information
- To respond to your quote requests and inquiries
- To schedule and complete vehicle wrap installations
- To communicate with you about your project or appointment
- To improve our website and services
3. Google AI Messaging
Our Google Business Profile may use an AI-powered messaging agent to automatically respond to common customer questions on Google Search and Google Maps. This agent may handle routine questions (such as services offered, location, hours, and booking inquiries) and will redirect complex or specific questions to us. Messages sent through this feature are processed by Google and may be reviewed by us to ensure quality and accuracy. You can opt out of AI-assisted messaging at any time by requesting a human agent in the chat.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share information only as necessary to provide our services (such as with our material suppliers for order fulfillment) or as required by law.
5. Data Retention
We retain customer contact and project information for as long as needed to provide our services and for reasonable business record-keeping purposes. You may request deletion of your personal information at any time by emailing info@bigmonkeywraps.com.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but some features of the site may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Under applicable law, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, contact us at info@bigmonkeywraps.com.
9. Children’s Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
11. Contact
Questions about this Privacy Policy? Email info@bigmonkeywraps.com or call (857) 445-4054.
Big Monkey Wraps, Stoneham, MA 02180